I’m hiring a Caseworker

Job Title: (Senior) Caseworker 

Working For: Dan Tomlinson (MP for Chipping Barnet) 

Location: Chipping Barnet 

Salary: £33,000 

Hours: Full-time (we would also consider a candidate working 4 days a week at 80% salary) 

Closing Date: 5th February 2026 at midday

We would also consider exceptional candidates with experience of team leadership for a Senior Caseworker role, involving additional responsibilities (see below) and a salary of £39,000-42,000  

Length of Contract: Permanent 

Job Details 

This is a great opportunity to be part of the team working for Dan Tomlinson MP in Chipping Barnet. Caseworkers are often the first point of contact for constituents who need help from their MP – you need to be prepared to listen to people from a wide range of backgrounds, understand their concerns and needs, and find ways to support them. The Caseworker will provide support to Dan’s constituents on a range of issues, including housing, welfare and immigration and will manage a large caseload to help to resolve problems through communication with government agencies, local authorities, the voluntary sector and other organisations.  

The holder of this role will also support responses to policy queries on a broad range of topics. This will involve logging and categorising new emails, researching the government’s work on policy issues across many departments, and helping to draft responses based on that research.  

Dan would be excited to work with people who are driven to make a positive difference in people’s lives. We want to keep evolving and improving our approach to casework and local engagement more broadly so that we can deliver genuine and lasting improvements to Chipping Barnet.  

As part of this team, you would be invited to contribute to a culture where we work hard to deliver positive outcomes for our constituents, while also supporting staff wellbeing, learning and enjoyment of our jobs. All our caseworkers have access to regular wellbeing debriefs, a budget for learning and development, and training opportunities.  

Key Responsibilities 

• Take initial action on queries from members of the public, including responding on behalf of the MP as appropriate. 
• Ensure that each case is dealt with promptly, sensitively, confidentially, and accurately in accordance with the MP. 
• Assist with surgeries and other meetings and follow up as appropriate.  
• Liaise with government agencies, voluntary sector, and others to resolve constituency matters. 
• Gather relevant information to assist with resolving cases. 
• Develop knowledge in specialist areas. 
• Critically analyse patterns of enquiries and identify wider issues. 
• Respond to policy casework on a range of issues.  
• Oversee the team’s casework process and manage other caseworkers (Senior Caseworker only) 
• Look for opportunities to create wider change locally and lead new initiatives (Senior Caseworker only) 

Required & desirable skills 

Required: 

• Ability to work quickly and prioritise 
• Empathy and good listening skills  
• Proactive research and problem-solving skills 
• Desire to continuously learn and develop 
• Clear written and oral communication skills 
• Alignment with the values and priorities of the Labour Party  
• Ability to lead a team with clear strategy and efficiency (Senior Caseworker only) 
• Ability to manage others with empathy and clear direction (Senior Caseworker only) 

Desirable: 

• Previous experience of doing casework 
• Understanding of the Chipping Barnet area 
• Interest in thinking creatively about structural change in the local area (Senior Caseworker only) 

Interview & Start Dates 

First round interviews will take place online from the 11th-13th of February, with in-person interviews on the 19th of February, and final conversations towards the end of the month.  

If you have any questions about the application process, please contact tomas.christmas@parliament.uk